Privacy Policy

The Privacy Policy below applies specifically to the Reelcrafter.com website.

If you would like to review the Privacy Policy for the ReelCrafter reel pages (https://play.reelcrafter.com) please visit https://www.reelcrafter.com/reels-privacy-policy.

If you would like to review the Privacy Policy for the ReelCrafter web application (https://app.reelcrafter.com) please visit https://www.reelcrafter.com/app-privacy-policy.

If you have any questions about this Privacy Policy, please contact us by emailing info@reelcrafter.com.

Notice of Collection

Last updated: May 30, 2023

ReelCrafter, operated by S is for Studio, Inc., collects, uses, and discloses your Personal Information when you visit our website, submit a contact form, or sign up for our mailing list. This information is used to provide and improve our services, and to communicate with you effectively.

Categories of Personal Information Collected

We may ask for certain personally identifiable information, such as your name and email address, when you use our Website messaging or email contact forms, or when you sign up for our mailing list. We collect this information to identify you, communicate with you, respond to your inquiries, and enhance your experience on our website.

Cookies and Log Data

Our website uses cookies — small files sent to your browser from a website and stored on your device — to improve our services. These cookies help us understand how you interact with our website and allow us to remember you.

We collect Log Data sent by your browser when you visit our website. This data includes information such as your geolocation, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, your interaction with content on those pages, and other statistics.

Business or Commercial Purposes for Collection

The collected information is used to provide and improve our services, to better understand your usage of our website, and to communicate with you effectively.

Third-Party Services

We use third-party services, such as Google Analytics, Google Tag Manager, Heap, TruConversion, and Ortto, to collect, monitor, and analyze your information. These services have their own privacy policies.

Remarketing Services

We may use remarketing services to advertise on third-party websites to you after you visited our website. We and our third-party vendors use cookies to inform, optimize, and serve ads based on your past visits to our service.

Data Retention

Your personal contact details obtained from our conversations, or through our mailing list signup, are retained indefinitely to ensure we offer the highest level of customer service by referring to past conversations as necessary. Similarly, your name and email address provided for our email list are also retained indefinitely, allowing us to maintain ongoing communication or keep a record of unsubscribes. All information collected is stored and processed in the United States.

Do Not Sell My Personal Information

S is for Studio, Inc. does not engage in the sale of personal information as contemplated by the California Consumer Privacy Act (CCPA). Although we disclose personal information to other businesses for a variety of reasons and may benefit from such disclosure, we do not disclose personal information for the sole purpose of receiving compensation for that information. Please visit our Do Not Sell My Personal Information page for more information.

Full Privacy Policy

For more information about our data practices, please read our full Privacy Policy below.

ReelCrafter.com Privacy Policy

Last updated: December 14, 2022

S is for Studio, Inc. (“us”, “we”, or “our”) operates the https://www.reelcrafter.com website.

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you visit our Website.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Website. By using the Website, or submitting a contact form (message or email), you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://www.reelcrafter.com/terms-of-use.

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device. We use cookies to collect information in order to improve our Website for you.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie.

If you do not accept cookies, you may not be able to use some of our communication/support features of our Website. We recommend that you leave cookies turned on.

Information Collection And Use

While using our Website messaging or email contact forms, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

We collect this information for the purpose of identifying and communicating with you, responding to your requests/inquiries, and improving your Website experience.

YOU SHOULD NOT PROVIDE S IS FOR STUDIO, INC. WITH ANY PERSONALLY IDENTIFIABLE INFORMATION (OR SUBMIT OR POST ANY PERSONALLY IDENTIFIABLE INFORMATION TO THE SITE OR IN RESPONSE TO ANY EMAIL OR OTHER COMMUNICATION) UNLESS YOU WOULD LIKE THAT INFORMATION TO BE USED IN ACCORDANCE WITH THIS POLICY.

Where do we store your personal information?

The information that we collect from you may be transferred to, and stored and processed at, a destination in the United States. By submitting information, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Privacy Policy.

Log Data

We may also collect information that your browser sends whenever you visit our Website (“Log Data”). This Log Data may include information such as geolocation, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, your interaction with content on those pages, and other statistics used for the purpose of providing the Website.

In addition, we may use third party services such as Google Analytics, Google Tag Manager, Heap, TruConversion and/or Ortto to collect, monitor and analyze this type of information in order to increase our Website’s functionality. These third party service providers have their own privacy policies addressing how they use such information.

At no time is your Personal Information included in basic analytics data aggregations.

Use of Help Scout Services

Help Scout is a User database management service provided by Help Scout Inc. We use Help Scout as a medium for communications, either through email, or through messages submitted within this Website.

– Personal Data collected: Cookies, email address, Usage Data and various types of Data as specified in the privacy policy of the service.
– Place of processing: United States – Privacy Policy.
– Category of personal data collected according to CCPA: internet information.

Marketing Communications

If you provide your name and email address specifically for our email list we may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. We use Ortto send email Marketing Communications. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send. We agree that we will not sell, rent, or trade your email address to any unaffiliated third-party without your permission. Please see Ortto service details in this Privacy Policy for more details on how we use your name and email address if you provide it to us for Marketing Communications.

Use of Ortto Services (User database management)

This type of service allows the Owner to build user profiles by starting from an email address, a personal name, or other information that the User provides to this Website, as well as to track User activities through analytics features. This Personal Data may also be matched with publicly available information about the User (such as social networks’ profiles) and used to build private profiles that the Owner can display and use for improving this Website.

Some of these services may also enable the sending of timed messages to the User, such as emails based on specific actions performed on this Website.

Ortto is a User database management service provided by AutopilotHQ, Inc. Ortto leverages the User’s email address, which it can combine with Data that is gathered from this Website and other sources (if any, indicated within this privacy policy), to enable this Website to set up automation, in-app messages, and SMS to communicate with Users in a personalized context and timing.

– Personal Data processed: Cookies; email address; various types of Data as specified in the privacy policy of the service.
– Place of processing: Australia and/or United States – Privacy Policy. Privacy Shield participant.
– Category of personal data collected according to CCPA: identifiers; internet information.

Heat mapping and session recording

Heat mapping services are used to display the areas of this Website that Users interact with most frequently. This shows where the points of interest are. These services make it possible to monitor and analyze web traffic and keep track of User behavior.

Some of these services may record sessions and make them available for later visual playback.

TruConversion is a session recording and heat mapping service provided by TruConversion. TruConversion honors generic “Do Not Track” headers. This means the browser can tell its script not to collect any of the User’s data. This is a setting that is available in all major browsers. Find TruConversion’s opt-out information here.

– Personal Data processed: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service.
– Place of processing: United Kingdom– Privacy PolicyOpt Out.
– Category of personal information collected according to CCPA: internet information.

Behavioral Remarketing

S is for Studio, Inc. may use remarketing services to advertise on third party web sites to you after you visited our Service. We, and our third party vendors, use cookies to inform, optimize and serve ads based on your past visits to our Service.

  • Google-Google AdWords remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads. Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/.

Do Not Track Disclosure

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Service Providers

We may employ third party companies and individuals to facilitate our Website, to provide this Website on our behalf, to perform Website-related services and/or to assist us in analyzing how our Website is used.

These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Website.

Business Transaction

If S is for Studio, Inc. is involved in a merger, acquisition or asset sale, your Personal Information may be transferred as a business asset. In such cases, we will provide notice before your Personal Information is transferred and/or becomes subject to a different Privacy Policy.

Security

The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.

However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.

International Transfer

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Links To Other Sites

Our Website may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Website does not address anyone under the age of 13 (“Children”).

We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a children under age 13 without verification of parental consent, we take steps to remove that information from our servers.

Do California residents have specific privacy rights?

In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

Changes To This Privacy Policy

This Privacy Policy is effective as of October 24, 2016 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Website after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make material changes to this policy, we may notify you on our Website, by a blog post, by email, or by any method we determine. The method we chose is at our sole discretion. We will also change the “Last Updated” date at the beginning of this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

S is For Studio, Inc. DBA ReelCrafter
info@reelcrafter.com
20 W. Kinzie Street
17th Floor
Chicago, IL 60654